Art & Science Windsor Balanced Comfort Mattress – Queen Review (2025)

Art & Science Windsor Balanced Comfort Mattress – Queen Review (2025)

Art & Science Windsor Balanced Comfort Mattress – Queen Review (2025)

After a lot of searching, my partner and I decided to get a new mattress. We wanted something that was supportive and comfortable but didn’t have a crazy price tag. We came across the Art & Science Windsor Queen on the Sleeping Giant website, and what really caught our eye was that the firm model in this range is recommended by Choice Australia. We figured if the firm version was good enough to get their tick of approval, the other comfort levels were likely built to a similar high standard. This gave us the confidence to take a closer look. My back generally prefers a firmer mattress, but since we both needed to be happy, we chose the “Balanced Comfort” option, hoping it would be the perfect middle ground for us. This has been our main bed for a few months now, and here’s our honest take on it.

Purchase & Ordering Experience

Buying the mattress online was a simple process. The product page had all the information about the 3-zone pocket springs for back support and the Tencel fabric for keeping cool. It all sounded good.

The main decision was the comfort level. As I said, I lean towards firm for my back, but a bed is a compromise when you share it. We settled on “Balanced Comfort,” thinking it would suit both of us. The checkout process was no-fuss, and we just paid for it and waited for the delivery. It feels a bit strange to buy something so important without trying it first, but knowing the range had a Choice-recommended model made us feel like we were making a solid choice.

Delivery Process

The delivery was really smooth. We got our confirmation emails, and the delivery company called a day ahead to lock in a two-hour time slot. The drivers were punctual, polite, and brought the mattress right into our bedroom.

The Windsor isn’t an overly heavy or bulky mattress, so they had no trouble maneuvering it. They placed it on our bed frame for us, and the whole thing was over in a few minutes. A straightforward, easy delivery is always a good start.

Unboxing & Setup Experience

The mattress arrived fully assembled and sealed in thick plastic. All we had to do was carefully cut the bag away. Because it’s not too heavy, it was easy for me to position it perfectly on the bed base by myself.

There was a very faint “new mattress” smell, but it was barely noticeable and was completely gone after we left the window open for a bit. The mattress itself has a simple, clean look with a nicely patterned top. It looks and feels like a quality bed.

After a lot of searching, my partner and I decided to get a new mattress. We wanted something that was supportive and comfortable but didn’t have a crazy price tag. We came across the Art & Science Windsor Queen on the Sleeping Giant website, and what really caught our eye was that the firm model in this range is recommended by Choice Australia. We figured if the firm version was good enough to get their tick of approval, the other comfort levels were likely built to a similar high standard. This gave us the confidence to take a closer look. My back generally prefers a firmer mattress, but since we both needed to be happy, we chose the “Balanced Comfort” option, hoping it would be the perfect middle ground for us. This has been our main bed for a few months now, and here’s our honest take on it.

Purchase & Ordering Experience

Buying the mattress online was a simple process. The product page had all the information about the 3-zone pocket springs for back support and the Tencel fabric for keeping cool. It all sounded good.

The main decision was the comfort level. As I said, I lean towards firm for my back, but a bed is a compromise when you share it. We settled on “Balanced Comfort,” thinking it would suit both of us. The checkout process was no-fuss, and we just paid for it and waited for the delivery. It feels a bit strange to buy something so important without trying it first, but knowing the range had a Choice-recommended model made us feel like we were making a solid choice.

Delivery Process

The delivery was smooth. We got our confirmation emails, and the delivery company called a day ahead to lock in a two-hour time slot. The drivers were punctual, polite, and brought the mattress right into our bedroom.

The Windsor isn’t an overly heavy or bulky mattress, so they had no trouble maneuvering it. They placed it on our bed frame for us, and the whole thing was over in a few minutes. A straightforward, easy delivery is always a good start.

Unboxing & Setup Experience

The mattress arrived fully assembled and sealed in thick plastic. All we had to do was carefully cut the bag away. Because it’s not too heavy, it was easy for me to position it perfectly on the bed base by myself.

There was a very faint “new mattress” smell, but it was barely noticeable and was completely gone after we left the window open for a bit. The mattress itself has a simple, clean look with a nicely patterned top. It looks and feels like a quality bed.

Good points:

  • Fantastic value for money.
  • Part of a range with a Choice-recommended model (firm), which speaks to the overall quality.
  • The 3-zone system provides excellent, noticeable back support.
  • Minimal partner disturbance.
  • Good, sturdy edge support.

Things to consider:

  • It has a modern, lower profile which makes it easy to handle and rotate.
  • The design focuses on essential comfort and support rather than extra bulky layers.

Who would this mattress be good for?

  • Anyone looking for a high-value, primary mattress for everyday use.
  • People who appreciate solid, targeted back support.
  • Couples who don’t want to be disturbed by movement.
  • People on a sensible budget who don’t want to compromise on quality.

    Secure the mattress now on the Sleeping Giant website.

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